1. Introduction
MaxMotion AI Technologies Inc. (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our platform or use our AI video generation services.
2. Information We Collect
- Account Information: When you authenticate via Google OAuth or other providers, we receive your name, email address, and avatar image to establish your account profile.
- Creative Content Inputs: Prompts, script text, reference photos, video clips, and audio files you submit to generate video outputs.
- Transaction Data: Subscription tier, credit pack purchases, and transaction IDs. Payment details are processed directly by PCI-DSS compliant providers (Stripe and PayPal); we do not store credit card numbers.
- BYOK Credentials: If you supply your personal API keys (such as Fal.ai or MuAPI), they are encrypted at rest in Firestore and utilized solely for your requests.
3. How We Use Your Data
We process your data for the following lawful purposes:
- Dispatching generative rendering tasks to underlying AI engines.
- Maintaining your personal creation gallery and video download links.
- Managing your credit balance and processing billing renewals.
- Preventing fraudulent activity, abuse, or violation of safety policies.
- Improving platform performance and UI reliability.
4. Storage & Infrastructure Subprocessors
Your data is hosted within enterprise-grade infrastructure provided by Google Cloud Platform. We utilize:
- Google Cloud Firestore & Cloud Run: Secure database and compute infrastructure.
- Firebase Storage / Google Cloud Storage: Secure storage of generated video files and reference assets.
- Stripe & PayPal: Payment processing and invoice management.
- Fal.ai & MuAPI: Inference compute nodes for video diffusion models.
5. Data Retention & Your Rights (GDPR / CCPA)
You maintain full control over your personal data. Depending on your jurisdiction, you have the right to:
- Access & Portability: Request a copy of your stored creations and profile information.
- Deletion (“Right to be Forgotten”): Delete your creations from your gallery or request permanent deletion of your account.
- Rectification: Update your profile settings and API credentials anytime in your settings.
6. Contact Our Data Protection Officer
To exercise any of your privacy rights or if you have questions regarding our data practices, please contact us at: privacy@maxmotion.ai